meet our front office administration and customer service team
With a multidisciplinary team working at Reactivate, it takes a team of administrative specialists to keep everything running smoothly both from the clinic operations perspective, as well as the customer experience.
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erin srutwa
FRONT OFFICE MANAGER AND CUSTOMER SUPPORT MANAGER
Erin is the administrative manager and provides a solid and efficient working environment for our team, as well as a professional and courteous client centred experience for our patients.
She grew up in Huntsville, after which she went to Loyalist College for Medical Administration, graduating with Honours. She has years of experience working in the healthcare industry as an administrative lead.
Outside of the clinic, Erin stays active by hiking, swimming, cardio strength training, and fishing. She is an artist, and experiments with different mediums. When she isn’t exploring her artistic side, Erin loves traveling and experiencing s all that our world has to offer.
Grace Mitchell
FRONT OFFICE ADMINISTRATOR AND CUSTOMER SERVICE REPRESENTATIVE
Grace works with the Reactivate team on a part time basis as she gains experience as she is aiming to purse Athletic Therapy as a post secondary student.
She played lots of sports growing up dance, rep soccer and rep basketball, with basketball being her favorite. She also enjoys strength training and loves anything that involves the outdoors like canoeing and camping.
JESSY-LEE WILSON
FRONT OFFICE ADMINISTRATOR AND CUSTOMER SUPPORT REPRESENTATIVE
Jessy-Lee grew up in Uxbridge, and moved to the Muskoka area after graduating with a business diploma in Outdoor Adventure from Algonquin College. She prides herself on being a great and active listener, and many would say that she is unconditionally kind, with her kindness stemming from being strong, courageous, patient and understanding. A quote that she lives by is “Wherever you are. Be totally there”.
While she loves to curl up with a good sci-fi book, or tackle a board game, she loves being outdoors canoeing, SUPing, hiking, swimming, and practicing yoga.
Wilson Trenholm
FRONT OFFICE ADMINISTRATOR AND CUSTOMER SERVICE REPRESENTATIVE
Wilson works with the Reactivate team on a part time basis as he completes is secondary school credits with hopes and aspirations of attending post secondary education in Aviation Technology as his sights are set on being a commercial pilot.
Outside of school and the office, Wilson enjoys robotics, rugby, pickleball, and most of all spending time with his family and friends out on the water while he wakesurfs.
